Shipping is stressful on plants so do understand that browning and yellowing of leaves is natural when plants are shipped. We are not responsible for any delays in shipping as this is out of our control. Plant Friends ATL is not liable for damage done to our plants by the shipping carrier, delayed shipping / delivery times, loss or mishandling of a package. While we try our best to carefully package each plant, the buyer understands things may happen beyond the seller’s control during transit and whilst plants are in the possession of the shipping carrier. Please contact the shipping carrier directly for ALL questions regarding the status of your shipment. We do not have any additional information regarding your package once it is no longer in our possession. If the package was not accepted on the first delivery attempt we will not issue a refund or replacement as it is the buyer's responsibility to receive the package on the first delivery attempt. We will not issue a refund or replacement to minor damage, fungus, yellow or browning leaves, as this is natural when plants are shipped.
